Privacy Policy

Last updated: 1 October 2024

Who We Are

This website is operated by Poke London. Our website address is https://pokelondon.com. This privacy policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

What Data We Collect

Information you provide

When you contact us via email or contact forms, we collect your name, email address, and any information you include in your message.

Automatically collected information

When you visit our website, we may automatically collect:

• Your IP address (anonymised)
• Browser type and version
• Pages visited and time spent
• Referring website

How We Use Your Data

We use personal data to:

• Respond to your enquiries
• Improve our website and content
• Analyse website traffic patterns (using anonymised data)

Legal Basis for Processing

We process your data based on:

• Legitimate interests — to operate and improve our website
• Consent — where you have opted in to communications
• Contract — to respond to your enquiries

Data Retention

We retain personal data only as long as necessary for the purposes outlined above. Contact form submissions are retained for up to 24 months.

Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request erasure of your data
• Object to processing
• Data portability
• Lodge a complaint with the Information Commissioner\’s Office (ICO)

Third-Party Services

We may use third-party services for analytics and website hosting. These services have their own privacy policies and process data in accordance with their terms.

Contact

For privacy-related enquiries: [email protected]